Building the best customer service with maximum RESULTS

Don’t you just hate it when you are on “hold” when you call the customer service hotline or technical support? At SmiForce, we are here to fix that problem by providing tools that are fast, reliable, and dedicated to helping your IT staff analyze, understand, and resolve help-desk issues.
BIG DATA Analytics: What is it & Why it matters?

When we hear the term “BIG DATA” our team usually thinks that there is going to be a lot of work involved! However, it does not have to be that way. For SmiForce, BIG DATA Analytics means being able to take large volumes of data and analyze it automatically to give our customers significant value from it. The aim of analyzing all this data is to identify patterns, insights, and connections that might otherwise be lost, and that might provide actionable solutions to the organization.
Defending the Wall: SmiForce’s Firewall Log Analytics brings deep insights from Fortinet Firewalls

Fortinet Firewalls are an important part of any organization’s cybersecurity protection. Over time, firewalls have offered a strong first line of defense against an array of threats. They are able to block a lot of junk that would otherwise inundate enterprise networks. The technology continues to be critical in enabling network segmentation and in ensuring critical business and corporate systems are separated. As your first line of defense, IT teams need to make sure that they are managing and monitoring their devices to ensure that their firewall is providing the necessary security protection needed.
Securing Data – Protect technology with powerful analytics, deep insights, and proactive results

Data drives enterprise success. The collection, analyses, and insights of data in your environment are critical to inform new strategies and help companies get ahead. However, protecting your data has now become a critical part of any organization because of the threats from hackers and malware are even greater than it ever has been in the past.
Helping our schools by providing SmiForce Education Analytics

I’m sure your school has been reminded time and time again that it needs to be monitoring its student’s performance, the demographics of the school, behavior insights, and more.
The right solution for your Security Operations Center (SOC)

A security operations center (SOC), also called an information security operations center (ISOC), is a centralized location where an information security team monitors, detects, analyzes, and responds to cybersecurity incidents, typically on a 24/7/365 basis.
Welcome To The Next Generation Of Business Intelligence

The world of Business Intelligence has long promised a future where every worker can use data to make smarter business decisions.