Effective Date: 08/03/2023
1. Information We Collect:
1.1 Personal Information: When you sign up for an account or use our platform, we may collect personal information that you provide voluntarily, such as your name, email address, contact information, and any other details you provide while using the platform.
1.2 Usage Data: We automatically collect certain information about your usage of the platform, including but not limited to your IP address, device information, browser type, pages visited, and interactions with the platform. This data is used to analyze trends, improve our services, and optimize user experience.
2. How We Use Your Information:
2.1 Providing Services: We use your personal information to provide and improve our data analytics platform, deliver insights, and perform customer support.
2.2 Data Analysis: Your information is utilized to conduct data analysis, generate reports, and present aggregated and anonymized data to our clients.
2.3 Communication: We may use your email address to send you important updates, newsletters, marketing materials, and other communications related to our platform. You can opt-out of receiving non-essential communications at any time.
2.4 Legal Obligations: We may process and disclose your information when required by applicable law, court order, or government regulation.
3. Data Sharing and Disclosure:
3.1 Third-Party Service Providers: We may engage third-party service providers to assist us in operating and improving our platform. These service providers have access to your information solely to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.2 Business Transfers: If SmiForce is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
3.3 Aggregate and Anonymized Data: We may share aggregated and anonymized data with our partners, clients, or the public for research, marketing, or other purposes. This data will not identify individuals.
4. Your Choices:
4.1 Account Information: You can review and update your account information by logging into your account settings.
4.2 Opting-out: You can unsubscribe from marketing emails by following the instructions provided in the email. However, important communications related to your account and platform usage will still be sent to you.
5. Data Security:
SmiForce employs industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Children’s Privacy:
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with their information, please contact us and we will take appropriate steps to remove the information.
8. Contact Us: