
Why Counties Are Adopting AI-Powered SIEM & SOAR for Stronger Cybersecurity
Introduction: A New Era of Threat Demands a New Kind of Defense Public sector cybersecurity is at a turning point. For decades, local governments operated
Cybersecurity Isn’t About Watching the Clock—
It’s About Stopping Threats Before They Strike
Hackers don’t take nights, weekends, or holidays off—and neither does SmiForce’s AI-SOC. Our always-on AI hunts for suspicious activity, pinpoints threats in real time, and moves instantly to protect your business—so you can focus on running it.
Cybersecurity Isn’t About Watching the Clock—It’s About Stopping Threats Before They Strike
Hackers don’t take nights, weekends, or holidays off—and neither does SmiForce’s AI-SOC. Our always-on AI hunts for suspicious activity, pinpoints threats in real time, and moves instantly to protect your business—so you can focus on running it.
In today’s rapidly evolving cyber threat landscape, traditional SOCs fall short due to manual processes, reactive alert triage, and costly analyst teams, leading to slow responses, alert fatigue, and high operational overhead. SmiForce transforms cybersecurity with its AI-SOC Services: a fully managed, cloud-enabled solution combining AI-powered detection, SOAR-driven automation, and expert oversight. Built on an integrated SIEM, SOAR, and XDR stack, SmiForce delivers real-time threat detection, automated remediation, continuous threat hunting, and tailored incident response—all within a single platform.
Offered across four scalable service tiers, our solution allows organizations to choose their level of automation and analyst support. Each tier includes 24/7 monitoring, behavioral analytics, custom reporting, environment-specific tuning, and white-glove onboarding and training, enhanced with features like voice alerts, L1/L2 analyst guidance, and strategic executive reviews. SmiForce helps teams reduce costs, accelerate response times, and stay ahead of sophisticated cyber threats—without the complexity of building and staffing a traditional SOC.
In today’s rapidly evolving cyber threat landscape, traditional SOCs fall short due to manual processes, reactive alert triage, and costly analyst teams, leading to slow responses, alert fatigue, and high operational overhead. SmiForce transforms cybersecurity with its AI-SOC Services: a fully managed, cloud-enabled solution combining AI-powered detection, SOAR-driven automation, and expert oversight. Built on an integrated SIEM, SOAR, and XDR stack, SmiForce delivers real-time threat detection, automated remediation, continuous threat hunting, and tailored incident response—all within a single platform.
Offered across four scalable service tiers, our solution allows organizations to choose their level of automation and analyst support. Each tier includes 24/7 monitoring, behavioral analytics, custom reporting, environment-specific tuning, and white-glove onboarding and training, enhanced with features like voice alerts, L1/L2 analyst guidance, and strategic executive reviews. SmiForce helps teams reduce costs, accelerate response times, and stay ahead of sophisticated cyber threats—without the complexity of building and staffing a traditional SOC.
SmiForce’s AI-SOC is a multi-tiered managed cybersecurity solution that:
Leverage machine learning and behavioral analytics to identify threats in real time—minimizing false positives and eliminating alert fatigue.
Respond to threats instantly with customizable SOAR playbooks that automate incident handling, containment, and recovery.
Choose from four service levels, each offering 24×7 monitoring, analyst guidance, and tailored threat response—designed to match your team’s needs and maturity.
SmiForce’s AI-SOC is a multi-tiered managed cybersecurity solution that:
Leverage machine learning and behavioral analytics to identify threats in real time—minimizing false positives and eliminating alert fatigue.
Respond to threats instantly with customizable SOAR playbooks that automate incident handling, containment, and recovery.
Choose from four service levels, each offering 24×7 monitoring, analyst guidance, and tailored threat response—designed to match your team’s needs and maturity.
SmiForce’s AI-SOC Level 1 offers fully managed security operations, leveraging AI analytics, SOAR automation, and real-time threat intelligence. It’s designed for organizations looking to elevate their cybersecurity without an in-house SOC.
Key Features of AI-SOC Level 1:
24×7 Monitoring, Detection & Remediation powered by AI, behavioral analytics, and machine learning
Integrated External Threat Intelligence for enhanced detection and investigation
Custom Alert Tuning & SOAR Playbook Development for automated investigation, containment, and notifications
Advanced Threat Analytics tailored to your environment with anomaly detection and peer baselines
AI Threat Hunting with machine learning models to detect behavioral anomalies, IOCs, and evolving threats
Customized Reporting & Dashboards aligned with compliance standards and internal KPIs
Full Platform Onboarding, including user profiles, log integrations, policy configuration, and ongoing platform management (health checks, patching, optimization)
Staff Training & Enablement for empowering teams with hands-on knowledge and continued learning
AI-SOC Level 1 is ideal for mid-sized organizations looking to outsource or augment their security operations with
expert-led automation and support.
SmiForce’s AI-SOC Level 1 offers fully managed security operations, leveraging AI analytics, SOAR automation, and real-time threat intelligence. It’s designed for organizations looking to elevate their cybersecurity without an in-house SOC.
Key Features of AI-SOC Level 1:
24×7 Monitoring, Detection & Remediation powered by AI, behavioral analytics, and machine learning
Integrated External Threat Intelligence for enhanced detection and investigation
Custom Alert Tuning & SOAR Playbook Development for automated investigation, containment, and notifications
Advanced Threat Analytics tailored to your environment with anomaly detection and peer baselines
AI Threat Hunting with machine learning models to detect behavioral anomalies, IOCs, and evolving threats
Customized Reporting & Dashboards aligned with compliance standards and internal KPIs
Full Platform Onboarding, including user profiles, log integrations, policy configuration, and ongoing platform management (health checks, patching, optimization)
Staff Training & Enablement for empowering teams with hands-on knowledge and continued learning
AI-SOC Level 1 is ideal for mid-sized organizations looking to outsource or augment their security operations with
expert-led automation and support.
Built on Level 1, SmiForce’s AI-SOC Level 2 enhances cybersecurity with real-time voice alerts, expanded communications, and proactive engagement for critical incidents.
Key Features of AI-SOC Level 2:
Includes all Level 1 features: AI-powered monitoring, SOAR automation, threat hunting, incident management, and custom reporting
24/7 Critical Threat Voice Alerts and Multi-Channel Alerting (phone, email) for redundancy and continuous coverage
Step-by-Step Remediation Guidance with advanced SOAR automation & semi-manual remediation for incident response (e.g., endpoint isolation, credential revocation)
U.S.-Based Threat Escalation Support for timely, reliable communication
Custom Alerts & Real-Time Threshold Adjustments for emerging threats and business changes
Monthly Executive Reviews for incident updates, strategy, and platform enhancements, plus Ad Hoc Strategy Calls for ongoing alignment
Customized Reports, Dashboards, & Data Exports for operational, executive, and compliance needs
Monthly Staff Cybersecurity Training and On-Demand AI Model Expansion for new detection with customized machine learning logic
SmiForce’s AI-SOC Level 2 delivers full-spectrum defense, combining critical alerts, AI-driven automation, and strategic engagement, all at a cost-effective price.
SmiForce’s AI-SOC Level 3 combines advanced AI analytics, automated response, real-time voice alerts, and certified human analyst support, ensuring expert-guided incident response and collaboration for high-stakes cybersecurity events.
Key Features of AI-SOC Level 3:
All capabilities from Levels 1 & 2, including AI threat detection, SOAR automation, 24/7 alerting, and executive engagement
24/7 Certified Human Analyst Support for real-time monitoring, validation, and phone-based guidance from certified SOC engineers
Live Call-Based Response for immediate analyst outreach on critical threats with hands-on containment, remediation, and recovery
Collaborative Incident Resolution with human analysts working directly with your IT/security teams for containment, compliance, and recovery actions
AI + Human-Guided Remediation for automated SOAR playbooks and analyst-assisted complex decisions
Platform Configuration & Optimization for full setup, log ingestion, alert tuning, health checks, and continuous performance alignment
Custom Reporting & Dashboards tailored to compliance, KPIs, and executive visibility
Monthly SIEM training, incident response walkthroughs, and support for new or existing staff
Executive Reviews & On-Demand Strategy Calls for ongoing alignment, performance, and transparency
Continuous Custom SOAR Playbook Enhancements and AI Model Upgrades to stay ahead of evolving threats
AI-SOC Level 3 is ideal for organizations requiring real-time collaboration, decision-making, and heightened cybersecurity without the complexity of a fully staffed internal SOC.
SmiForce’s AI-SOC Level 4 offers the most advanced cybersecurity, combining AI-powered analytics, SOAR automation, voice alerts, and certified human support. It provides expert-led incident response and proactive leadership for high-stakes environments.
Key Features of AI-SOC Level 4:
All features from Levels 1-3, including AI monitoring, SOAR automation, voice alerts, and certified L1 support
24/7 Certified L2 Analyst Support for technical expertise in containment, root cause analysis, and recovery
Full-Service Incident Response Lifecycle, from detection and containment to forensic review, eradication, and resolution
Advanced Threat Intelligence with integrated attack insights, TTP mapping, and contextual enrichment
Tailored Incident Response Plans aligned with internal processes, compliance, and business continuity
AI-Guided & Human-Led Remediation with step-by-step instructions, enhanced by expert analyst oversight
Live Voice Alerts & Support for immediate critical incident escalation and follow-up from certified analysts
Custom SOAR Playbooks built for your specific threat scenarios, continuously updated
Advanced Dashboards & Custom Reports for detailed, compliance-aligned insights
Executive Briefings & Staff Training for ongoing leadership enablement and post-incident reviews
AI-SOC Level 4 is ideal for mission-critical environments where downtime is not an option. It provides a fully engaged, expert-led response capability that functions as an extension of your internal security team—ensuring threats are stopped, investigated, and resolved with precision.
Built on Level 1, SmiForce’s AI-SOC Level 2 enhances cybersecurity with real-time voice alerts, expanded communications, and proactive engagement for critical incidents.
Key Features of AI-SOC Level 2:
Includes all Level 1 features: AI-powered monitoring, SOAR automation, threat hunting, incident management, and custom reporting
Step-by-Step Remediation Guidance with advanced SOAR automation & semi-manual remediation for incident response (e.g., endpoint isolation, credential revocation)
24/7 Critical Threat Voice Alerts and Multi-Channel Alerting (phone, email) for redundancy and continuous coverage
Custom Alerts & Real-Time Threshold Adjustments for emerging threats and business changes
Monthly Executive Reviews for incident updates, strategy, and platform enhancements, plus Ad Hoc Strategy Calls for ongoing alignment
Customized Reporting & Dashboards aligned with compliance standards and internal KPIs
U.S.-Based Threat Escalation Support for timely, reliable communication
Monthly Staff Cybersecurity Training and On-Demand AI Model Expansion for new detection with customized machine learning logic
SmiForce’s AI-SOC Level 2 delivers full-spectrum defense, combining critical alerts, AI-driven automation, and strategic
engagement, all at a cost-effective price.
SmiForce’s AI-SOC Level 3 combines advanced AI analytics, automated response, real-time voice alerts, and certified human analyst support, ensuring expert-guided incident response and collaboration for high-stakes cybersecurity events.
Key Features of AI-SOC Level 3:
All capabilities from Levels 1 & 2, including AI threat detection, SOAR automation, 24/7 alerting, and executive engagement
Platform Configuration & Optimization for full setup, log ingestion, alert tuning, health checks, and continuous performance alignment
24/7 Certified Human Analyst Support for real-time monitoring, validation, and phone-based guidance from certified SOC engineers
Custom Reporting & Dashboards tailored to compliance, KPIs, and executive visibility
Live Call-Based Response for immediate analyst outreach on critical threats with hands-on containment, remediation, and recovery
Monthly SIEM training, incident response walkthroughs, and support for new or existing staff
AI + Human-Guided Remediation for automated SOAR playbooks and analyst-assisted complex decisions
Executive Reviews & On-Demand Strategy Calls for ongoing alignment, performance, and transparency
Collaborative Incident Resolution with human analysts working directly with your IT/security teams for containment, compliance, and recovery actions
Continuous Custom SOAR Playbook Enhancements and AI Model Upgrades to stay ahead of evolving threats
AI-SOC Level 3 is ideal for organizations requiring real-time collaboration, decision-making, and heightened
cybersecurity without the complexity of a fully staffed internal SOC.
SmiForce’s AI-SOC Level 4 offers the most advanced cybersecurity, combining AI-powered analytics, SOAR automation, voice alerts, and certified human support. It provides expert-led incident response and proactive leadership for high-stakes environments.
Key Features of AI-SOC Level 4:
All features from Levels 1-3, including AI monitoring, SOAR automation, voice alerts, and certified L1 support
AI-Guided & Human-Led Remediation with step-by-step instructions, enhanced by expert analyst oversight
24/7 Certified L2 Analyst Support for technical expertise in containment, root cause analysis, and recovery
Live Voice Alerts & Support for immediate critical incident escalation and follow-up from certified analysts
Full-Service Incident Response Lifecycle, from detection and containment to forensic review, eradication, and resolution
Custom SOAR Playbooks built for your specific threat scenarios, continuously updated
Advanced Threat Intelligence with integrated attack insights, TTP mapping, and contextual enrichment
Advanced Dashboards & Custom Reports for detailed, compliance-aligned insights
Tailored Incident Response Plans aligned with internal processes, compliance, and business continuity
Executive Briefings & Staff Training for ongoing leadership enablement and post-incident reviews
AI-SOC Level 4 is ideal for mission-critical environments where downtime is not an option. It provides a fully engaged, expert-led response capability that functions as an extension of your internal security team—ensuring threats are stopped, investigated, and resolved with precision.
Round-the-clock monitoring and response by certified analysts ensures no threat goes undetected—day or night.
Our AI-driven analytics detect and prioritize threats in real time, while expert analysts lead full remediation and response.
High-priority threats trigger immediate voice calls and follow-up from certified security staff to guide swift action.
Automated playbooks tailored to your unique environment accelerate incident response and reduce human error.
Get compliance-aligned reports, forensic summaries, and executive-ready dashboards—automatically delivered.
From detection to containment to post-incident review, we manage the entire lifecycle so your team doesn’t have to.
Round-the-clock monitoring and response by certified analysts ensures no threat goes undetected—day or night.
Our AI-driven analytics detect and prioritize threats in real time, while expert analysts lead full remediation and response.
High-priority threats trigger immediate voice calls and follow-up from certified security staff to guide swift action.
Automated playbooks tailored to your unique environment accelerate incident response and reduce human error.
Get compliance-aligned reports, forensic summaries, and executive-ready dashboards—automatically delivered.
From detection to containment to post-incident review, we manage the entire lifecycle so your team doesn’t have to.
Whether you’re an SMB or a Fortune 500, SmiForce ensures easy onboarding, seamless scaling, and rapid time-to-value.
Use our AI-SOC to completely replace your in-house team—or just fill in critical gaps. Flexibility is built-in.
Tired of alert fatigue? Our smart alerting filters noise and prioritizes real threats, saving your team from burnout.
From onboarding to custom alert rules and ongoing support, we act as an extension of your team—not just a vendor.
SmiForce integrates with your SIEM, log sources, and platforms like ConnectWise, Azure, and AWS—no rip-and-replace required.
Whether you’re an SMB or a Fortune 500, SmiForce ensures easy onboarding, seamless scaling, and rapid time-to-value.
Use our AI-SOC to completely replace your in-house team—or just fill in critical gaps. Flexibility is built-in.
Tired of alert fatigue? Our smart alerting filters noise and prioritizes real threats, saving your team from burnout.
From onboarding to custom alert rules and ongoing support, we act as an extension of your team—not just a vendor.
SmiForce integrates with your SIEM, log sources, and platforms like ConnectWise, Azure, and AWS—no rip-and-replace required.
See how SmiForce XDR outperforms legacy tools across every critical dimension.
See how SmiForce XDR outperforms legacy tools across every critical dimension.
needing strong security without excessive costs
seeking real-time defense and visibility
wanting better tools and less noise
aiming for enterprise-level protection—without hiring a SOC team
needing strong security without excessive costs
seeking real-time defense and visibility
wanting better tools and less noise
aiming for enterprise-level protection—without hiring a SOC team

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In today’s fast-evolving cybersecurity landscape, organizations are increasingly relying on Security Information and Event Management (SIEM) systems to detect, analyze, and respond to security incidents.
Our AI-powered data analytics platform is designed to help you make sense of your data faster, create new insights, and drive better actions. Contact us now to learn more and schedule a demo.
Our AI-powered data analytics platform is designed to help you make sense of your data faster, create new insights, and drive better actions. Contact us now to learn more and schedule a demo.