SmiForce AI-powered Security Operations Center (AI-SOC)

Cybersecurity Isn’t About Watching the Clock—
It’s About Stopping Threats Before They Strike

Hackers don’t take nights, weekends, or holidays off—and neither does SmiForce’s AI-SOC. Our always-on AI hunts for suspicious activity, pinpoints threats in real time, and moves instantly to protect your business—so you can focus on running it.

SmiForce AI-powered Security Operations Center (AI-SOC)

Cybersecurity Isn’t About Watching the Clock—It’s About Stopping Threats Before They Strike

Hackers don’t take nights, weekends, or holidays off—and neither does SmiForce’s AI-SOC. Our always-on AI hunts for suspicious activity, pinpoints threats in real time, and moves instantly to protect your business—so you can focus on running it.

The Future
of Cybersecurity, Delivered Today

In today’s rapidly evolving cyber threat landscape, traditional SOCs fall short due to manual processes, reactive alert triage, and costly analyst teams, leading to slow responses, alert fatigue, and high operational overhead. SmiForce transforms cybersecurity with its AI-SOC Services: a fully managed, cloud-enabled solution combining AI-powered detection, SOAR-driven automation, and expert oversight. Built on an integrated SIEM, SOAR, and XDR stack, SmiForce delivers real-time threat detection, automated remediation, continuous threat hunting, and tailored incident response—all within a single platform.

Offered across four scalable service tiers, our solution allows organizations to choose their level of automation and analyst support. Each tier includes 24/7 monitoring, behavioral analytics, custom reporting, environment-specific tuning, and white-glove onboarding and training, enhanced with features like voice alerts, L1/L2 analyst guidance, and strategic executive reviews. SmiForce helps teams reduce costs, accelerate response times, and stay ahead of sophisticated cyber threats—without the complexity of building and staffing a traditional SOC.

The Future
of Cybersecurity, Delivered Today

In today’s rapidly evolving cyber threat landscape, traditional SOCs fall short due to manual processes, reactive alert triage, and costly analyst teams, leading to slow responses, alert fatigue, and high operational overhead. SmiForce transforms cybersecurity with its AI-SOC Services: a fully managed, cloud-enabled solution combining AI-powered detection, SOAR-driven automation, and expert oversight. Built on an integrated SIEM, SOAR, and XDR stack, SmiForce delivers real-time threat detection, automated remediation, continuous threat hunting, and tailored incident response—all within a single platform.

Offered across four scalable service tiers, our solution allows organizations to choose their level of automation and analyst support. Each tier includes 24/7 monitoring, behavioral analytics, custom reporting, environment-specific tuning, and white-glove onboarding and training, enhanced with features like voice alerts, L1/L2 analyst guidance, and strategic executive reviews. SmiForce helps teams reduce costs, accelerate response times, and stay ahead of sophisticated cyber threats—without the complexity of building and staffing a traditional SOC.

What We Offer

SmiForce’s AI-SOC is a multi-tiered managed cybersecurity solution that:

AI-powered
Detection

Leverage machine learning and behavioral analytics to identify threats in real time—minimizing false positives and eliminating alert fatigue.

Automated Response
& Remediation

Respond to threats instantly with customizable SOAR playbooks that automate incident handling, containment, and recovery.

Expert-Led
Support Tiers

Choose from four service levels, each offering 24×7 monitoring, analyst guidance, and tailored threat response—designed to match your team’s needs and maturity.

What We Offer

SmiForce’s AI-SOC is a multi-tiered managed cybersecurity solution that:

AI-powered
Detection

Leverage machine learning and behavioral analytics to identify threats in real time—minimizing false positives and eliminating alert fatigue.

Automated Response
& Remediation

Respond to threats instantly with customizable SOAR playbooks that automate incident handling, containment, and recovery.

Expert-Led
Support Tiers

Choose from four service levels, each offering 24×7 monitoring, analyst guidance, and tailored threat response—designed to match your team’s needs and maturity.

AI-SOC Level 1: Foundational
AI Security Monitoring

SmiForce’s AI-SOC Level 1 offers fully managed security operations, leveraging AI analytics, SOAR automation, and real-time threat intelligence. It’s designed for organizations looking to elevate their cybersecurity without an in-house SOC.

Key Features of AI-SOC Level 1:

24×7 Monitoring, Detection & Remediation powered by AI, behavioral analytics, and machine learning

Integrated External Threat Intelligence for enhanced detection and investigation

Custom Alert Tuning & SOAR Playbook Development for automated investigation, containment, and notifications

Advanced Threat Analytics tailored to your environment with anomaly detection and peer baselines

AI Threat Hunting with machine learning models to detect behavioral anomalies, IOCs, and evolving threats

Customized Reporting & Dashboards aligned with compliance standards and internal KPIs

Full Platform Onboarding, including user profiles, log integrations, policy configuration, and ongoing platform management (health checks, patching, optimization)

Staff Training & Enablement for empowering teams with hands-on knowledge and continued learning

AI-SOC Level 1 is ideal for mid-sized organizations looking to outsource or augment their security operations with
expert-led automation and support.

AI-SOC Level 1: Foundational
AI Security Monitoring

SmiForce’s AI-SOC Level 1 offers fully managed security operations, leveraging AI analytics, SOAR automation, and real-time threat intelligence. It’s designed for organizations looking to elevate their cybersecurity without an in-house SOC.

Key Features of AI-SOC Level 1:

24×7 Monitoring, Detection & Remediation powered by AI, behavioral analytics, and machine learning

Integrated External Threat Intelligence for enhanced detection and investigation

Custom Alert Tuning & SOAR Playbook Development for automated investigation, containment, and notifications

Advanced Threat Analytics tailored to your environment with anomaly detection and peer baselines

AI Threat Hunting with machine learning models to detect behavioral anomalies, IOCs, and evolving threats

Customized Reporting & Dashboards aligned with compliance standards and internal KPIs

Full Platform Onboarding, including user profiles, log integrations, policy configuration, and ongoing platform management (health checks, patching, optimization)

Staff Training & Enablement for empowering teams with hands-on knowledge and continued learning

AI-SOC Level 1 is ideal for mid-sized organizations looking to outsource or augment their security operations with
expert-led automation and support.

AI-SOC Level 2: Real-Time Threat Awareness with Voice Alerts, Proactive Engagement & Enhanced Automation

Built on Level 1, SmiForce’s AI-SOC Level 2 enhances cybersecurity with real-time voice alerts, expanded communications, and proactive engagement for critical incidents.

Key Features of AI-SOC Level 2:

Includes all Level 1 features: AI-powered monitoring, SOAR automation, threat hunting, incident management, and custom reporting

24/7 Critical Threat Voice Alerts and Multi-Channel Alerting (phone, email) for redundancy and continuous coverage

Step-by-Step Remediation Guidance with advanced SOAR automation & semi-manual remediation for incident response (e.g., endpoint isolation, credential revocation)

U.S.-Based Threat Escalation Support for timely, reliable communication

Custom Alerts & Real-Time Threshold Adjustments for emerging threats and business changes

Monthly Executive Reviews for incident updates, strategy, and platform enhancements, plus Ad Hoc Strategy Calls for ongoing alignment

Customized Reports, Dashboards, & Data Exports for operational, executive, and compliance needs

Monthly Staff Cybersecurity Training and On-Demand AI Model Expansion for new detection with customized machine learning logic

SmiForce’s AI-SOC Level 2 delivers full-spectrum defense, combining critical alerts, AI-driven automation, and strategic engagement, all at a cost-effective price.

AI-SOC Level 3: 24×7 Certified Human Analyst Support + AI-Driven Security Operations

SmiForce’s AI-SOC Level 3 combines advanced AI analytics, automated response, real-time voice alerts, and certified human analyst support, ensuring expert-guided incident response and collaboration for high-stakes cybersecurity events.


Key Features of AI-SOC Level 3:

All capabilities from Levels 1 & 2, including AI threat detection, SOAR automation, 24/7 alerting, and executive engagement

24/7 Certified Human Analyst Support for real-time monitoring, validation, and phone-based guidance from certified SOC engineers

Live Call-Based Response for immediate analyst outreach on critical threats with hands-on containment, remediation, and recovery

Collaborative Incident Resolution with human analysts working directly with your IT/security teams for containment, compliance, and recovery actions

AI + Human-Guided Remediation for automated SOAR playbooks and analyst-assisted complex decisions

Platform Configuration & Optimization for full setup, log ingestion, alert tuning, health checks, and continuous performance alignment

Custom Reporting & Dashboards tailored to compliance, KPIs, and executive visibility

Monthly SIEM training, incident response walkthroughs, and support for new or existing staff

Executive Reviews & On-Demand Strategy Calls for ongoing alignment, performance, and transparency

Continuous Custom SOAR Playbook Enhancements and AI Model Upgrades to stay ahead of evolving threats

AI-SOC Level 3 is ideal for organizations requiring real-time collaboration, decision-making, and heightened cybersecurity without the complexity of a fully staffed internal SOC.

AI-SOC Level 4: Elite 24×7 Cybersecurity with Certified Expert-Led Incident Response

SmiForce’s AI-SOC Level 4 offers the most advanced cybersecurity, combining AI-powered analytics, SOAR automation, voice alerts, and certified human support. It provides expert-led incident response and proactive leadership for high-stakes environments.


Key Features of AI-SOC Level 4:

All features from Levels 1-3, including AI monitoring, SOAR automation, voice alerts, and certified L1 support

24/7 Certified L2 Analyst Support for technical expertise in containment, root cause analysis, and recovery

Full-Service Incident Response Lifecycle, from detection and containment to forensic review, eradication, and resolution

Advanced Threat Intelligence with integrated attack insights, TTP mapping, and contextual enrichment

Tailored Incident Response Plans aligned with internal processes, compliance, and business continuity

AI-Guided & Human-Led Remediation with step-by-step instructions, enhanced by expert analyst oversight

Live Voice Alerts & Support for immediate critical incident escalation and follow-up from certified analysts

Custom SOAR Playbooks built for your specific threat scenarios, continuously updated

Advanced Dashboards & Custom Reports for detailed, compliance-aligned insights

Executive Briefings & Staff Training for ongoing leadership enablement and post-incident reviews

AI-SOC Level 4 is ideal for mission-critical environments where downtime is not an option. It provides a fully engaged, expert-led response capability that functions as an extension of your internal security team—ensuring threats are stopped, investigated, and resolved with precision.

AI-SOC Level 2: Real-Time Threat Awareness with Voice Alerts, Proactive Engagement & Enhanced Automation

Built on Level 1, SmiForce’s AI-SOC Level 2 enhances cybersecurity with real-time voice alerts, expanded communications, and proactive engagement for critical incidents.

Key Features of AI-SOC Level 2:

Includes all Level 1 features: AI-powered monitoring, SOAR automation, threat hunting, incident management, and custom reporting

Step-by-Step Remediation Guidance with advanced SOAR automation & semi-manual remediation for incident response (e.g., endpoint isolation, credential revocation)

24/7 Critical Threat Voice Alerts and Multi-Channel Alerting (phone, email) for redundancy and continuous coverage

Custom Alerts & Real-Time Threshold Adjustments for emerging threats and business changes

Monthly Executive Reviews for incident updates, strategy, and platform enhancements, plus Ad Hoc Strategy Calls for ongoing alignment

Customized Reporting & Dashboards aligned with compliance standards and internal KPIs

U.S.-Based Threat Escalation Support for timely, reliable communication

Monthly Staff Cybersecurity Training and On-Demand AI Model Expansion for new detection with customized machine learning logic

SmiForce’s AI-SOC Level 2 delivers full-spectrum defense, combining critical alerts, AI-driven automation, and strategic
engagement, all at a cost-effective price.

AI-SOC Level 3: 24×7 Certified Human Analyst Support + AI-Driven Security Operations

SmiForce’s AI-SOC Level 3 combines advanced AI analytics, automated response, real-time voice alerts, and certified human analyst support, ensuring expert-guided incident response and collaboration for high-stakes cybersecurity events.

Key Features of AI-SOC Level 3:

All capabilities from Levels 1 & 2, including AI threat detection, SOAR automation, 24/7 alerting, and executive engagement

Platform Configuration & Optimization for full setup, log ingestion, alert tuning, health checks, and continuous performance alignment

24/7 Certified Human Analyst Support for real-time monitoring, validation, and phone-based guidance from certified SOC engineers

Custom Reporting & Dashboards tailored to compliance, KPIs, and executive visibility

Live Call-Based Response for immediate analyst outreach on critical threats with hands-on containment, remediation, and recovery

Monthly SIEM training, incident response walkthroughs, and support for new or existing staff

AI + Human-Guided Remediation for automated SOAR playbooks and analyst-assisted complex decisions

Executive Reviews & On-Demand Strategy Calls for ongoing alignment, performance, and transparency

Collaborative Incident Resolution with human analysts working directly with your IT/security teams for containment, compliance, and recovery actions

Continuous Custom SOAR Playbook Enhancements and AI Model Upgrades to stay ahead of evolving threats

AI-SOC Level 3 is ideal for organizations requiring real-time collaboration, decision-making, and heightened
cybersecurity without the complexity of a fully staffed internal SOC.

AI-SOC Level 4: Elite 24×7 Cybersecurity with Certified Expert-Led Incident Response

SmiForce’s AI-SOC Level 4 offers the most advanced cybersecurity, combining AI-powered analytics, SOAR automation, voice alerts, and certified human support. It provides expert-led incident response and proactive leadership for high-stakes environments.

Key Features of AI-SOC Level 4:

All features from Levels 1-3, including AI monitoring, SOAR automation, voice alerts, and certified L1 support

AI-Guided & Human-Led Remediation with step-by-step instructions, enhanced by expert analyst oversight

24/7 Certified L2 Analyst Support for technical expertise in containment, root cause analysis, and recovery

Live Voice Alerts & Support for immediate critical incident escalation and follow-up from certified analysts

Full-Service Incident Response Lifecycle, from detection and containment to forensic review, eradication, and resolution

Custom SOAR Playbooks built for your specific threat scenarios, continuously updated

Advanced Threat Intelligence with integrated attack insights, TTP mapping, and contextual enrichment

Advanced Dashboards & Custom Reports for detailed, compliance-aligned insights

Tailored Incident Response Plans aligned with internal processes, compliance, and business continuity

Executive Briefings & Staff Training for ongoing leadership enablement and post-incident reviews

AI-SOC Level 4 is ideal for mission-critical environments where downtime is not an option. It provides a fully engaged, expert-led response capability that functions as an extension of your internal security team—ensuring threats are stopped, investigated, and resolved with precision.

Key Benefits of SmiForce’s AI-SOC

01
24×7 Expert-Led
Protection

Round-the-clock monitoring and response by certified analysts ensures no threat goes undetected—day or night.

02
AI + Human
Collaboration

Our AI-driven analytics detect and prioritize threats in real time, while expert analysts lead full remediation and response.

03
Real-Time
Voice Alerts

High-priority threats trigger immediate voice calls and follow-up from certified security staff to guide swift action.

04
Custom SOAR
Playbooks

Automated playbooks tailored to your unique environment accelerate incident response and reduce human error.

05
Audit-Ready
Insights & Reporting

Get compliance-aligned reports, forensic summaries, and executive-ready dashboards—automatically delivered.

06
End-to-End
Incident Resolution

From detection to containment to post-incident review, we manage the entire lifecycle so your team doesn’t have to.

Key Benefits of SmiForce’s AI-SOC

01
24×7 Expert-Led
Protection

Round-the-clock monitoring and response by certified analysts ensures no threat goes undetected—day or night.

02
AI + Human
Collaboration

Our AI-driven analytics detect and prioritize threats in real time, while expert analysts lead full remediation and response.

03
Real-Time
Voice Alerts

High-priority threats trigger immediate voice calls and follow-up from certified security staff to guide swift action.

04
Custom SOAR
Playbooks

Automated playbooks tailored to your unique environment accelerate incident response and reduce human error.

05
Audit-Ready
Insights & Reporting

Get compliance-aligned reports, forensic summaries, and executive-ready dashboards—automatically delivered.

06
End-to-End
Incident Resolution

From detection to containment to post-incident review, we manage the entire lifecycle so your team doesn’t have to.

Why
Customers Choose SmiForce

011
Built for Simplicity
and Scale

Whether you’re an SMB or a Fortune 500, SmiForce ensures easy onboarding, seamless scaling, and rapid time-to-value.

022
Replace or
Augment Your SOC

Use our AI-SOC to completely replace your in-house team—or just fill in critical gaps. Flexibility is built-in.

033
Eliminate
Alert Overload

Tired of alert fatigue? Our smart alerting filters noise and prioritizes real threats, saving your team from burnout.

044
White-Glove
Service

From onboarding to custom alert rules and ongoing support, we act as an extension of your team—not just a vendor.

055
Seamless
Integration

SmiForce integrates with your SIEM, log sources, and platforms like ConnectWise, Azure, and AWS—no rip-and-replace required.

Why
Customers Choose SmiForce

011
Built for Simplicity
and Scale

Whether you’re an SMB or a Fortune 500, SmiForce ensures easy onboarding, seamless scaling, and rapid time-to-value.

022
Replace or
Augment Your SOC

Use our AI-SOC to completely replace your in-house team—or just fill in critical gaps. Flexibility is built-in.

033
Eliminate
Alert Overload

Tired of alert fatigue? Our smart alerting filters noise and prioritizes real threats, saving your team from burnout.

044
White-Glove
Service

From onboarding to custom alert rules and ongoing support, we act as an extension of your team—not just a vendor.

055
Seamless
Integration

SmiForce integrates with your SIEM, log sources, and platforms like ConnectWise, Azure, and AWS—no rip-and-replace required.

Why SmiForce vs. Traditional SOC/MDR

See how SmiForce XDR outperforms legacy tools across every critical dimension.

Why SmiForce vs. Traditional SOC/MDR

See how SmiForce XDR outperforms legacy tools across every critical dimension.

Who Should Consider AI-SOC?

0111
CISOs & CIOs

needing strong security without excessive costs

0222
IT Directors

seeking real-time defense and visibility

0111
Security Analysts

wanting better tools and less noise

0444
Business Owners

aiming for enterprise-level protection—without hiring a SOC team

Who Should Consider AI-SOC?

0111
CISOs & CIOs

needing strong security without excessive costs

0222
IT Directors

seeking real-time defense and visibility

0111
Security Analysts

wanting better tools and less noise

0444
Business Owners

aiming for enterprise-level protection—without hiring a SOC team

Learn more about SmiForce:

Unlock the power of your data with a demo

Our AI-powered data analytics platform is designed to help you make sense of your data faster, create new insights, and drive better actions. Contact us now to learn more and schedule a demo.

Unlock the power of your data with a demo

Our AI-powered data analytics platform is designed to help you make sense of your data faster, create new insights, and drive better actions. Contact us now to learn more and schedule a demo.